Privacy Policy & Terms

Cedrus Internet Solutions (Pty) Ltd t/a Leads 2 Business

Registration number: 2003/022781/07 (hereinafter referred to as "L2B", "we", "us" or "our") is committed to ensuring the best service to all our visitors ("Visitors") to our website at www.L2B.co.za (the "Website") as well as all persons ("Customers") who have registered for an account with us ("Account").

Terms & Conditions

1. All subscriptions are payable in advance.
2. Should payment not be made by due date, L2B reserves the right to deactivate access to the website.
3. Value Added Tax (VAT): Value added tax at the rate of 15% is charged on services subscribed to by South African residents. Please note that all prices reflected below are exclusive of VAT. VAT is not payable on subscriptions if the billing address is international.
4. Rates are subject to an annual increase in March every year.
5. The physical address stated on registration is deemed the Customer's domicilium citandi et executandi. The Customer will be personally liable for all outstanding monies due to L2B for services used, and liable for interest/collection costs should the account be handed over. L2B may list at Credit Bureau for non-payment.
6. All information supplied by Leads 2 Business is subject to copyright and shall not be reproduced, copied, disclosed, provided or resold in either its original form or in any remixed form to any person other than the user.

Pricing

Tenders Annually

South Africa: ZAR 12 631.58
Africa: ZAR 15 263.16
South Africa and Africa: ZAR 21 894.74

Additional User(s)

South Africa: ZAR 4 631.58
Africa: ZAR 6 210.53
South Africa and Africa: ZAR 6 210.53

Projects Annually

South Africa & Africa: ZAR 27 052.63
Additional User(s): ZAR 11 789.47

Leads 2 Quotes Annually

ZAR 22 315.79
Additional User(s): ZAR 15 578.95
Price Per Bill of Quantity: ZAR 500.00

Open Quotes Annually

ZAR 2 631.58

Cancellation Policy

To unsubscribe we require fourteen (14) days' notice in writing prior to the next payment date. Email Accounts@L2B.co.za.

Payment Policy

Subject to any exceptions expressly mentioned below, your payment for our services must be made to us in any one of the following ways:

Card Payments

At the time of placing the order, the transaction details are presented to the bank and payment is collected immediately. If the bank's authorization is not obtained, the order will be cancelled. L2B may perform fraud checks; if validity cannot be verified, the order will be cancelled.

BANK DEPOSITS & ELECTRONIC FUNDS TRANSFER

Kindly deposit funds into the account below and remit proof of payment to: Accounts@L2B.co.za

Privacy

We respect your privacy and will not disclose your personal information to third parties for marketing purposes if you have requested us not to do so (email Optout@L2B.co.za at any time). The manner in which we use your information is regulated in more detail in our Privacy Policy. We make every reasonable effort to ensure that any personal information that comes into our possession is processed responsibly in line with our Privacy Policy.

The Privacy Policy is hereby incorporated by reference into these T's & C's. Your continued use of the website will constitute acceptance of the T's and C's including the Privacy Policy. If you are not satisfied with the level of privacy we provide or otherwise disagree with anything in the Privacy Policy, please email Optout@L2B.co.za and/or discontinue use of the Website.

Continued use and access of the Website will be deemed acceptance of our T's & C's including the Privacy Policy.

Security

Any person that delivers or attempts to deliver any damaging code to this Website or attempts to gain unauthorized access to any page on this Website shall be prosecuted and civil damages shall be claimed in the event that L2B suffers any damage or loss. Your log-in name and password are for your personal use only and must not be disclosed to any third party.

You allow L2B to take all reasonable steps to ensure the integrity and security of the Website and back-office applications. All credit card transactions are Secure Socket Layer (SSL) encrypted.

Changes to Agreement

L2B may, in its sole discretion, change these T&C or any part thereof at any time on notice to you. It is your responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on, or from using in any way, the Website.

L2B's information is as follows

Full name: Cedrus Internet Solutions (Pty) Ltd t/a Leads 2 Business, South Africa, reg. no. 2003/022781/07

Main business: Online service provider

Address for legal service: The Quarry Office Park, 400 Old Howick Road, Hilton, 3245, South Africa

Office bearers: Sheila Davies

Website: www.L2B.co.za  |  Email: Accounts@L2B.co.za

Code of Conduct: not applicable

Customer support: +27 (0)33 343 1130

Privacy Policy

This privacy policy ("this Policy") describes the ways in which we collect, store, use and protect your personal information. "Personal information" means information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous.

This Privacy Policy is expressly incorporated and part of the Terms and Conditions.

You need to read and accept all the provisions in this Policy in order to use the Website and/or our services. By accepting this Policy, you are deemed to have read and agreed with all the provisions thereof. If you do not agree with anything in this Policy, please email Optout@L2B.co.za and/or discontinue use of the Website.

1. CHANGES TO THIS POLICY

We may amend this Policy at any time by posting a revised version on our Website. The revised version will apply to Visitors with effect from the time we post it. We will provide Customers with at least 30 days' prior notice of any such revision by posting notice on the Website.

2. GENERAL INFORMATION ABOUT EVERYONE

1. Types of information we collect: internet usage details (IP address, click patterns, browser, etc.) and optional details you provide (demographics, surveys, etc.).
2. How we collect it: via cookies, tracking technologies, and information you voluntarily submit. Third-party widgets may set their own cookies; their policies apply.
3. Why we collect it: to improve the site, remember logins, recommend services, measure usage, and track entries or submissions.

3. INFORMATION ABOUT CUSTOMERS

1. Types: Personal/Corporate/Contact details, transaction details, and additional details you provide.
2. How: provided by you during registration/updates, or recorded during transactions.
3. Use: to operate and improve services, verify identity, meet legal obligations, and (with consent) send relevant communications.
4. Editing preferences: You can edit Account and marketing preferences at any time (some service emails are required).

4. CHILDREN

Our website is not designed to attract children under 13 and we do not knowingly collect personal information from children.

5. HOW WE PROTECT & STORE PERSONAL INFORMATION

1. We store information on servers in South Africa, use reasonable safeguards (firewalls, encryption), and limit staff access.
2. Never share your password. We will never ask for it in an unsolicited call or email. You are responsible for keeping it safe.
3. For legal entities, we liaise with your named contact. Keep those details updated.

6. HOW WE SHARE PERSONAL INFORMATION WITH OTHERS

1. We may share with law enforcement (when legally required), contracted service providers (under strict use limits), or others with your consent.
2. In the event of sale/transfer/reorganisation, information may transfer to relevant third parties under this Policy.
3. We do not sell or rent your personal information to third parties for their marketing purposes.

7. HOW YOU CAN ACCESS OR CHANGE YOUR PERSONAL INFORMATION

To review or change details you've supplied, email updated info on company letterhead to Accounts@L2B.co.za (Weekdays 07:30 – 17:00).

8. NON-PERSONAL INFORMATION

De-identified data, our own non-personal statistics, and information disclosed in public forums are not treated as personal information under this Policy.

9. EDUCATION AND TRAINING FOR EMPLOYEES

1. We run company-wide training about security. If we learn of a breach, we may notify you electronically (website/email).
2. If your account is compromised or your safety is at risk, contact appropriate authorities and report it to us.

10. CONSENT TO PROCESS

By accepting this Policy, you consent to collection, storage, processing, and disclosure as described. If you close your account, we may retain prior information for record-keeping only.

11. OPTIONAL CONSENT TO MARKETING & SERVICE COMMS

You can opt out of non-essential communications (discount alerts, newsletters, certain service notices) via unsubscribe links. Changes can take up to 14 days to apply.

12. CONTACTING US ABOUT PRIVACY

Questions? Contact Accounts@L2B.co.za or +27 (0)33 343 1130 (Weekdays 07:30 – 17:00).

13. YOUR USE OF OUR INFORMATION

Use of our website constitutes acceptance of our T's & C's and Privacy Policy. Users agree that all information obtained from Leads 2 Business will be processed responsibly by them.

14. YEAR END SPECIAL TERMS & CONDITIONS

1. This offer is only valid during the months of November and December 2026.
2. Pay now and receive November 2026 to February 2027 free.
3. Second payment will be deducted in March 2027 on the same payment day as your sign up date (new rates applicable).
4. Rates are subject to an annual increase in March 2027 at +/-5%.
5. Year End Special consists of Projects, OQ (free) & 1 Additional User (free for online subscribers only). Additional user details to be emailed to Reg@L2B.co.za upon successful registration.
6. As per our Terms & Conditions. All subscriptions are ongoing and payable in advance. To unsubscribe we require fourteen (14) days' notice in writing prior to the next payment date.

Online Terms And Conditions

1. SUBSCRIPTION PERIOD
   1. A Leads 2 Business Service Subscription will commence when the Subscriber registers to use the Leads 2 Business Service and purchases at least one Subscription Plan and we accept the registration. The subscription period for each Subscription Plan is one calendar month from the day of the of the purchase of the subscription (the “Subscription Period”) (e.g., if you registered on 15 March, the first Subscription Period will continue until 15 April, and the next Subscription Period will continue until 15 May and so forth).
   2. The Subscriber can choose different Subscription Services with a recurring monthly payment.
   3. The Subscription Period will automatically renew on the Monthly Billing Date, as defined below.
2. PAYMENT AND BILLING
   1. Monthly subscription fees
      1. A Subscriber must pay the monthly subscription fee that we set and that may be adjusted from time to time. The Subscriber is informed about the total amount of the Monthly Fee during the checkout process before he or she makes the purchase of the Subscription Plan.
      2. The Monthly Fee must be paid by the Subscriber each month in advance and for every Subscription Period.
      3. If you choose a Subscription Plan with monthly payment, your subscription will automatically renew upon expiration and we will bill you on or within a reasonable period after the monthly calendar day corresponding to the day on which you purchased the first subscription ("Monthly Billing Date") (e.g., if the Subscriber purchased the Subscription Plan with monthly payment on 15 March, the Subscriber's first Monthly Fee will be billed on or after 15 March, and each subsequent Monthly Fee will be billed on the 15th day of each month thereafter). The monthly Fee will be automatically deducted from your funds using the Payment Method that you chose.
   2. Changes to Monthly Fee
      1. We may increase the Monthly Fees every calendar year by an amount which is not more than 10%.
      2. We will give the Subscriber at least 14 days prior written notice of any increases to the Monthly Fee, unless we are unable to do so due to the requirements of the applicable laws (e.g., changes in the relevant VAT rates).
      3. Any statutory change or requirement which impacts upon the monthly fee will be applied at the time such impact becomes effective (e.g. VAT increase).
   3. Payment Method
      1. In order to complete the registration process, you will be required to tell us which method you will use to make a payment (e.g., with a credit card or a debit card, or another payment facility made available on the Leads 2 Business Website or the Leads 2 Business App), (your "Payment Method") and give us the details of your Payment Method that are necessary to carry out the payment (your "Payment Details").
      2. By registering for the Leads 2 Business Service and providing your designated Payment Method or Payment Details, you authorise us to charge you the Monthly Fee at the then current rate, and any other charges you may incur through the use of the Leads 2 Business Service to your Payment Details and Payment Method.
      3. You must provide current, valid and accepted Payment Details upon registration, which we may authenticate. The same details will be used to pay for the Leads 2 Business Service depending on the selected Payment Method and the Subscription Plan.
      4. If there is a change in your Payment Details or Payment Method, you are required to immediately update the information by logging onto the Leads 2 Business Website or the Leads 2 Business App and updating your Leads 2 Business Account. Failure to timeously update the details may result in the suspension of the subscription service at the next billing date, or the subscription fee will continue to be collected and charged to the existing Payment Details, which you will remain liable to pay.
      5. You must always ensure that you keep your Payment Details updated and that you have sufficient funds available to pay for the Leads 2 Business Service.
      6. If you change your Payment Details or Payment Method, we may choose to authenticate the new Payment Details or Payment Method prior to the new Payment Details or Payment Method being accepted. We will inform you once your new Payment Details or Payment Method have been accepted.
      7. If you purchased a Subscription Plan with monthly payment, you may delete your current Payment Method, however, you are required to replace it with a new Payment Method and provide the necessary Payment Details. If you do not wish to provide a new Payment Method, you must cancel your Subscription in line with clause 5.1 of these Leads 2 Business Terms.
      8. We reserve the right to bill you for the Subscription Fees in the currency displayed on the Leads 2 Business Website during the checkout process, in line with the applicable laws.
      9. If a payment is not successfully made or collected, due to expiration, insufficient funds, incorrect Payment Details or another reason, you remain responsible for any uncollected amounts and you authorise us to continue to collect payment from your Payment Details and Payment Method for a period of additional days from the date payment is due.
      10. We are not responsible for any acts, failures, delays or omissions on the part of any third party, bank, payment aggregators, or payment facilities providers. You will be responsible for the acts, failures, delays or omissions on the part of any third party, bank, payment aggregators, or payment facilities providers, including those responsible for your Payment Method or for paying us.
      11. We will notify you if payment is unsuccessful and if we are unable to collect payment from your Payment Details or using your Payment Method. We may suspend your subscription to Leads 2 Business Service if we are unable to collect payment successfully, as set out in clause 4.
      12. Even if we suspend your subscription, you will still be responsible for all uncollected amounts which are due to us for the time that you continued to be a subscriber to the Leads 2 Business Service.
   4. Sales records and invoices
      1. We will provide a Subscriber with a sales record of the transactions and order history. We will also provide invoices to you by e-mail or by post.
   5. Vouchers and promotions
      1. We may, in our sole discretion, offer discounts ourselves or through our business arrangements with third parties ("promotional discounts "), to selected Subscribers which enable Subscribers to access the Leads 2 Business Service for a discounted rate subject to our terms and conditions and that of our promotional partners (as the case may be). Should this be applicable to you, please take note of these additional terms and conditions of the promotional partners. The terms and conditions relating to such vouchers and Leads 2 Business will be disclosed on the Leads 2 Business Website or in other communications made available to you.
      2. Should you subscribe to Leads 2 Business with a discounted promotion at any time and should the period of use therein expire, you will thereafter be billed in accordance with these terms and conditions with the Payment Details you provided us.
      3. We may also introduce a number of different Subscription Plans or options, including special promotional plans with different conditions and limitations. Any materially different terms from those described in these Leads 2 Business Terms will be disclosed on the Leads 2 Business Website or in other communications made available to you.
   6. Refunds
      1. As far as the law allows, payment of the Monthly Fee is non-refundable and we will not refund or credit you for partially used monthly Subscription Periods.
      2. If you wish to end your subscription, you must do this in the way set out in clause 5.1.
3. SUSPENSION OF THE Leads 2 Business SERVICE OR YOUR USE OF THE Leads 2 Business SERVICE
   1. We may temporarily suspend part or all of the Leads 2 Business Service, the operation of the Leads 2 Business Website or the Leads 2 Business App, or your use of the Leads 2 Business Service or your Leads 2 Business Account, in any one or more of these circumstances:
   2. We need to perform maintenance on, or updates to, the Leads 2 Business Website, the Leads 2 Business App, or any of the Technology that we use to provide the Leads 2 Business Service;
   3. we become aware of any actual, threatened or suspected fraud or any actual, threatened or suspected unauthorised use of the Leads 2 Business Website, the Leads 2 Business App, the Leads 2 Business Service, the Content or your Leads 2 Business Account;
   4. we have reasonable grounds to believe that the Leads 2 Business Website, the Leads 2 Business App, the Leads 2 Business Service or the Content are being used negligently, fraudulently, illegally or in a way that we have not given permission for;
   5. you do not comply with your obligations after we have given you 5 days' notice to comply (or such shorter period where this is reasonable);
   6. we reasonably believe that your password has been lost or stolen or disclosed to an unauthorised person;
   7. we become aware that any information you have provided is false, inaccurate, incomplete or misleading;
   8. we must do so to comply with the law; or
   9. a court order or statutory directive requires us to do this.
   10. The suspension will continue for so long as we reasonably believe is appropriate.
   11. We will notify you if we suspend part or all of the Leads 2 Business Service or your use of the Leads 2 Business Service or your Leads 2 Business Account, where it is reasonably practical to do so.
4. SUSPENSION OF THE Leads 2 Business SERVICE IN THE EVENT OF NON-PAYMENT
   1. We may temporarily suspend part or all of the Leads 2 Business Service, or your use of the Leads 2 Business Service or your Leads 2 Business Account if you fail to pay us on time or if we are unable to collect payment from your Payment Details or through your Payment Method.
   2. We will inform you that we are suspending part or all of the Leads 2 Business Service, or your use of the Leads 2 Business Service or your Leads 2 Business Account due to payment not taking place.
   3. The suspension will continue for as long as all uncollected amounts which are due to us have been paid by you.
   4. After you have paid us all uncollected amounts which are due to us, you may choose whether:
      1. you wish to end your subscription to the Leads 2 Business Service as set out in clause 5.1; or
      2. you wish to reactivate your subscription to the Leads 2 Business Service and Leads 2 Business Account which was previously suspended.
5. T&Cs Clause: Card Payment Retry & Suspension
   1. Failed Card Payments & Retry Schedule
      1. If a card payment for your subscription is unsuccessful (for example, due to insufficient funds, expired card, or declined authorization), the following will apply:
      2. Automatic Retries: L2B will attempt to re-charge the subscriber’s card one (1) time, spaced approximately three (3) days apart from the first failed deduction/attempt.
      3. Rescheduled Billing Date: If both attempts fail, L2B will defer a third (3rd) attempt to the next available recurring billing date, being the 15th or 30th of the month, whichever occurs soonest after the last failed attempt.
      4. Continued Failure: Should the third (3rd) attempt fail, a final attempt will occur on the next available recurring billing date, being the 15th or 30th of the month, whichever occurs soonest after the last failed attempt.
      5. Suspension for Non-Payment: If payment remains unsuccessful after all four (4) re-charge attempts, L2B reserves the right to suspend the subscriber’s subscription and access to the Leads 2 Business Service until full payment is received, and a valid payment method is on file.
      6. Your Responsibility: The subscriber remains responsible for all unpaid subscription amounts. The subscriber must keep their card details current and ensure sufficient funds are available.
6. ENDING THIS AGREEMENT
   1. How you may end this Agreement, if you are a Subscriber:
      1. You may end this Agreement and cancel your subscription to the Leads 2 Business Service at any time without reason.
      2. In order to cancel the Leads 2 Business Service, you must notify us in writing.
      3. You must cancel your subscription before the next Monthly Billing Date to avoid the next billing. If you fail to do so, you must pay all Monthly Fees which are invoiced by us before you cancel your subscription. As far as the law allows, any payment of the Monthly Fee already made at the date of cancellation will not be refunded.
      4. If you are using a third party as a Payment Method and wish to cancel your subscription to the Leads 2 Business Service at any time, you acknowledge and agree that you may also need to terminate your relationship with such third party by canceling your account with the applicable third party. Billing information in respect of your subscription to the Leads 2 Business Service may be made accessible on your account with the applicable third party.
      5. If you are an Authorised User, you may end this Agreement between you and Leads 2 Business by no longer using the Leads 2 Business Service.
   2. How we may end this Agreement:
      1. We reserve the right at any time and for any reason to terminate our Agreement with you, or your subscription to the Leads 2 Business Service, or the operation or availability of the Leads 2 Business Service, or your right to use the Leads 2 Business Service or any part thereof. If we do this and you are a Subscriber, we will give you 30 calendar days prior written notice (unless the termination is required by law or it is reasonable in the circumstances to give shorter notice).
      2. We may end this Agreement and terminate your use of the Leads 2 Business Service, the Content and the Leads 2 Business Website immediately at any time in one or more of the following circumstances:
         1. where you breach a material provision of these Leads 2 Business Terms, and fail to remedy the breach after we have given you 5 calendar days' notice (or such shorter period where this is reasonable);
         2. where you breach the License Agreement;
         3. where we have reasonable grounds to believe you are engaged in illegal or improper use of the Leads 2 Business Service or the Content;
         4. where we must do so to comply with the law;
         5. where a court or statutory directive tells us to do this; or
         6. if any provision of these Leads 2 Business Terms, or part of a provision, becomes unenforceable, illegal or invalid.
7. CONSEQUENCES OF TERMINATION
   1. Consequences if you end this Agreement. When you end this Agreement, your rights to use the Leads 2 Business Service will continue until the end of your current monthly Subscription Period and you will be unsubscribed from the Leads 2 Business Service on the day before the next Monthly Billing Date. The Leads 2 Business Service will continue up until the day before the next Monthly Billing Date even if there is no usage on your Leads 2 Business Account or you do not use the Leads 2 Business Service for the remainder of the month following the cancellation. This means that you will have access to Leads 2 Business Service and Content for the remainder of that period.
   2. Consequences if we end this Agreement. When we end this Agreement or your rights to use the Leads 2 Business Service, your rights to use Leads 2 Business Service will end on the date that we stop allowing you to use the Leads 2 Business Service. You must stop using the Leads 2 Business Service from that date.