Department of Public Service & Administration

The mission of the Department of Public Service and Administration (DPSA) is to establish norms and standards to ensure that the state machinery functions optimally, and that such norms and standards are adhered to; implement interventions to maintain a compliant and functioning public service; promote an ethical public service through programmes, systems, frameworks and structures that detect, prevent and combat corruption; and contribute towards improved public administration in Africa and internationally through dialogue and sharing of best practices. The Department is required to facilitate and support efforts that seek to, among others, improve service delivery quality and access; human resource management and development; business processes; systems and accountability management; anti-corruption and integrity; and effective public participation.